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Forecheck Support

Tell us what happened, which team or league you were using, and what you expected to happen. We’ll help you get moving again.

Contact support

Email [email protected]. Include your account email, device model, app and operating-system versions, and a screenshot when it is safe to share one. Never send your password or payment-card details.

Quick fixes

  • Invite will not open: sign in first, then open the invite link again.
  • Schedule is out of date: reopen the app on a reliable connection and pull to refresh.
  • Notifications are missing: open Account in Forecheck and verify notification permission, then check your device's notification settings for Forecheck.
  • Wrong team is showing: use the organization switcher from the account button.
  • Cannot sign in: use the password-reset or secure email-link option on the sign-in screen.

Safety reports

Use the action menu on a Team Chatter message to report a message or person, or to block them immediately. Review the Community Safety Standards. For an urgent safety issue, email [email protected]. If someone may be in immediate danger, contact local emergency services.

Privacy and account deletion

Read the Privacy Policy or follow the permanent deletion steps on the Account Deletion page.