Selected work / 2019 to now
Made to work, not just impress.
Production systems and customer experiences built around a clear commercial or operational job.
01 / AI and automation
AI Agent Management Platform
A live orchestration system for supervising customer-service agents, tracking performance, and resolving exceptions.
02 / Software platform
SaaS Analytics and Billing
A multi-tenant administration platform combining customer analytics, subscriptions, access control, and reporting.
03 / Business system
Custom CRM and Deal Pipeline
One purpose-built operating system replacing four disconnected tools for a team managing a complex deal pipeline.
04 / Industry software
Healthcare Scheduling and Records
A secure scheduling and records workflow designed for six clinic locations serving more than 15,000 patients.
05 / Growth platform
Next Level Window Cleaning
An interactive quote builder and local search experience designed to turn discovery into booked exterior cleaning work.
06 / Customer experience
Nailed It Developments
A video-led digital presence for a Kelowna renovation company with a decade of local experience.
07 / Lead generation
Blue Jay Roofing
An emergency-first service website with city-specific project content and always-on lead capture.
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