# Pricing — Pragmatic Developments Inc.

## Technology Service Retainers
Monthly retainer packages covering AI agent installation, custom software development, cloud infrastructure, and ongoing technology support.

### Starter Retainer
- Price: $1,500/month (billed monthly) | $1,350/month (billed annually — 10% off)
- Human Engineering Hours: 10 hours/month
- AI Agent Hours: 150+ hours/month (automated)
- Response Time: < 4 hours (business hours)
- Features: AI agent monitoring, security updates, monthly review, email support, up to 2 active projects
- Best for: Small businesses getting started with AI and automation

### Growth Retainer
- Price: $3,500/month (billed monthly) | $3,150/month (billed annually — 10% off)
- Human Engineering Hours: 25 hours/month
- AI Agent Hours: 400+ hours/month (automated)
- Response Time: < 2 hours (business hours)
- Features: Everything in Starter, plus: multi-agent systems, custom integrations, API development, priority support, up to 4 active projects
- Best for: Growing businesses scaling their technology

### Scale Retainer
- Price: $6,500/month (billed monthly) | $5,850/month (billed annually — 10% off)
- Human Engineering Hours: 50 hours/month
- AI Agent Hours: 800+ hours/month (automated)
- Response Time: < 1 hour (business hours) + emergency after-hours
- Features: Everything in Growth, plus: dedicated engineer, architecture consulting, CI/CD pipeline management, infrastructure monitoring, unlimited active projects
- Best for: Established businesses with complex technology needs

### Enterprise
- Price: Custom — contact admin@pragmatic.onl
- Human Engineering Hours: Unlimited
- AI Agent Hours: Unlimited
- Response Time: < 15 minutes (24/7/365)
- Features: Everything in Scale, plus: dedicated team, on-site visits, custom SLA, compliance support (SOC 2, HIPAA), technology roadmap planning, board-level reporting
- Best for: Large organizations requiring enterprise-grade service levels

## Add-Ons
- Extra Human Hours: $150/hour (added to retainer)
- Extra AI Agent Capacity: $500/month per additional agent
- Rapid Prototyping Sprint: $3,000 (2-week design + prototype)
- Security Audit & Hardening: $2,500 (comprehensive assessment)
- Custom AI Agent Installation: $3,000 one-time (includes training)
- Emergency Support Incident: $350/incident (for non-retainer clients)

## Notes
- All prices in USD
- Retainer hours reset monthly — unused hours do not roll over
- No long-term contracts — cancel with 30 days notice
- Satisfaction guarantee: if unsatisfied after the first month, we'll refund your retainer fee
- Contact: admin@pragmatic.onl | 778-557-2314